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Accessibility Permissions

Focus should install everything automatically the first time it asks you for your password.

However, sometimes accessibility permissions can be lost and many need to be reinstated. If you receive an error similar to this:

We're sorry, but Focus didn't have sufficient accessibility permissions to block the app [name_of_app]

Then here's how to reset accessibility permissions so Focus works as expected.

Resetting accessibility permissions

Make sure you have a recent version of Focus, and then follow the steps below.

Focus accessibility dialog in security and privacy

  1. Quit Focus
  2. Open System Preferences > Security & Privacy > Privacy > Accessibility
  3. Unlock the settings panel by clicking the lock in the lower left panel and entering your password (may not be necessary if it's already unlocked)
  4. If Focus is in the list (you may have to scroll), select it and press the - (minus) button to remove it
  5. Now press the + (plus) button and select the Focus application. Press Open to confirm your choice
  6. Close the System Preferences panel
  7. Re-open Focus and test that it works by enabling it and visiting a blocked website

If you're still experiencing issues, please send an email to support@heyfocus.com and we'll do our best to help you out.

Need help?

Contact support@heyfocus.com if you have any questions about Focus.

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